When you submit this form you will be entered into the draw to win
an overnight accommodation package at the Mawson Lakes Hotel including buffet breakfast.
This prize is drawn on the last Sunday of each month. Your feedback helps us to help you. Our customer's suggestions, complaints and compliments regarding our service are important as they help us to monitor and improve our performance.
If you would like to send us feedback about a particular service, please complete the form below.
Your Name
Your Email
Address
Suburb
Postcode
State
Phone
Mobile
Your occupation
This information will help us improve our service to you.
Male
Female
13-17yo
18-24yo
25-39yo
40-54yo
55-64yo
65+
How often do you come to Mawson Lakes Hotel per month?
7+
5-6
3-4
1-2
How far did you travel to Mawson Lakes Hotel?
under 1km
2-4km
over 4km
Reason for your visit
Pleasure
Date
Birthday
Business
Engagement
Wedding
BabyShower
Wake
Special Event: Easter, Valentine's Day, Christmas, Other
Please rate the service you received
Excellent
Great
Average
Poor
Were you impressed with what you chose to eat / drink
Were you served quickly?
Were our staff friendly?
How would you rate our staff product knowledge?
Was the dining area / bar clean?
How was the quality of food presentation?
Were you made to feel welcome?
Did you get value for money?
Please rate your overall experience of Mawson Lakes Hotel.
What type of food do you like the most?
Fish
Meat
Pasta
Spicy
What cuisine type do you like the most?
Chinese
American
Greek
Australian
Other
Where would you most likely hear about our offers?
Radio
Website
Word of mouth
TV
Mailout
Yellow Pages
Other
What can we do to improve our service to you in future?
Date of your visit
Time of your Visit
Receipt Number
Mark this box if you don't wish to be contacted about your feedback or any other Mawson Lakes Hotel promotions?
Thank you for taking the time to fill in this brief survey. Good luck in the accommodation draw!